Returns
Cancel your order
Want to send something back? Start a return is the quickest way: you choose the items and get the return address.
You can also cancel here, within 14 days of receiving your order, without giving a reason. Fill in the form and press "Confirm withdrawal" on the next screen. It counts from that moment, and we email you a confirmation with the date and time.
After you cancel, send the goods back within 14 days. Opened sealed hair and scalp products cannot be returned. Full details: returns and withdrawal.